About Northeast Georgia Health System

Northeast Georgia Health System (NGHS) is a not-for-profit community health system dedicated to improving the health and quality of life of the people of Northeast Georgia.

NGHS is anchored by Northeast Georgia Medical Center’s five hospital campuses – NGMC Gainesville, NGMC Braselton, NGMC Barrow, NGMC Habersham and NGMC Lumpkin – with a total of more than 950 beds and more than 1,300 medical staff members representing more than 60 specialties. It is our mission to improve the health of our community in all we do.

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Our Organization at a Glance

Mission & Vision Statement

Our Mission Statement

We are committed to improving the health of our community in all we do.

Our Vision

We will be the preferred and indispensable healthcare resource for the communities we serve.

Our Core Values

We pride ourselves on four core values, all of which help us achieve our mission of improving the health of our community in all we do. These values shape the daily interactions between our physicians, staff, volunteers, board members, patients and their loved ones.

View Our Core Values

Core Competencies

Show Vulnerability

I show Vulnerability when I …

  • trust others and assume positive intent.
  • am emotionally accessible and transparent without hidden agendas.
  • acknowledge weaknesses and accept responsibility for mistakes.
  • am comfortable saying “I don’t know” and asking for help.
  • seek and accept feedback in a non-defensive manner.
  • forgive others and give the benefit of the doubt.
Display Empathy

I display Empathy when I …

  • seek to know others on a deeper level.
  • work to ensure others feel included.
  • accept others for who they are without judgment.
  • show concern for the well-being and challenges of others.
  • consider the human impact before making decisions.
Demonstrate Courage

I demonstrate Courage when I …

  • do not hold back on anything that needs to be said.
  • do the right thing even when that is difficult.
  • speak my own truth, even when that means standing alone.
  • address potential conflict quickly and directly.
  • commit to seeing a difficult conversation through to the end.
Demonstrate Radical Listening

I demonstrate Radical Listening when I …

  • seek to understand the other person’s viewpoint first, before expressing my own viewpoint.
  • listen for the unsaid.
  • ask questions to confirm understanding. 
  • accept others’ perceptions as their truth.
  • take action to help others feel fully heard and seen.
  • pursue as many different viewpoints as possible and embrace the bearer of bad news.
Promote Teamwork

I promote Teamwork when I …

  • treat others in a respectful manner, regardless of their position, identity, and background.
  • encourage and support my coworkers.
  • value and acknowledge others for their contributions to the success of the team and NGHS. 
  • put the good of the team and NGHS first.
  • strive to find common ground to solve problems for the good of NGHS.
  • cut across boundaries to get things done.
Hold Others Accountable

I hold others Accountable when I …

  • provide clear, consistent, and frequent communication about what is most important.
  • clarify what is less important to establish clear priorities.
  • help others see their blind spots.
  • look for every opportunity to provide reinforcing feedback.
  • provide immediate and actionable corrective feedback.
Strive for Continuous Improvement

I Strive for Continuous Improvement when I …

  • hold myself personally responsible to seek improvements every day.
  • experiment regularly with new ideas and approaches.
  • demonstrate initiative and perseverance to overcome obstacles and resistance to change.
  • embrace mistakes and pivot quickly if a new approach fails.
  • seek to always be better tomorrow than today.
Medical Centers & Care Locations

There are several NGHS locations to serve you throughout northeast Georgia:

Northeast Georgia Physicians Group

The Health System also strives to bring primary care and specialty services closer to home through Northeast Georgia Physicians Group (NGPG). As the state’s sixth-largest physician group, NGPG always has a practice nearby to offer you expert care, close to home. NGPG brings together more than 350 talented physicians, physician assistants, nurse practitioners, midwives and other clinical staff representing more than 25 specialties at more than 65 locations across North Georgia. See the full list of specialties and locations, and meet the providers, at www.ngpg.org.

Georgia Heart Institute

As the state’s most forward-thinking heart and vascular program, Georgia Heart Institute is the comprehensive, multi-disciplinary heart and vascular program of Northeast Georgia Health System (NGHS). With personalized care provided for the complete spectrum of cardiovascular conditions, Georgia Heart Institute is saving and improving lives for generations.

Learn more about Georgia Heart Institute.

Graduate Medical Education

Northeast Georgia Medical Center Graduate Medical Education (GME) hosts 200+ resident physicians and fellows combined, who train under experienced and passionate faculty, with the goal of graduating as the next generation of physician leaders. To learn more about the residency and fellowship programs offered, visit ngmcgme.org

Northeast Georgia Health Ventures

Everyone has been touched by the various challenges in the healthcare industry. Progressive non-profit health systems are looking for creative solutions fueled by outside-the-box thinking to improve patient care. That is why NGHS has partnered with Prinnovo, a group of proven venture experts who specialize in working with mid-size health systems with a commitment to innovation, to launch Northeast Georgia Health Ventures (NGHV).

Learn more about Northeast Georgia Health Ventures.

Awards & Recognition

Since first opening its doors in Gainesville in 1951, Northeast Georgia Health System (NGHS) has added award-winning hospital campuses in Braselton, Barrow, Habersham and Lumpkin. Some of these awards are listed below – all of which recognize the health system as a whole, unless a specific Northeast Georgia Medical Center (NGMC) campus is noted.

Newsweek

  • America’s Greatest Workplaces (2024)
  • America’s Greatest Workplace for Women (2024)
  • America’s Greatest Workplace for Mental Wellbeing (2024)
  • America’s Greatest Workplace for Diversity (2024)

Forbes

  • Best-in-state Employer (2024, 2023, 2022, 2021, 2020)

Press Ganey

  • High Reliability Organization Foundation Award (2024)
  • NGMC Barrow
    • Guardian of Excellence Award for Employee Experience (2024, 2023, 2022)
  • NGMC Braselton
    • Guardian of Excellence Award for Patient Experience (2024)

Leapfrog

  • NGMC Barrow
    • “A” grade for safety (2023)
  • NGMC Braselton
    • “A” grade for safety (2023)

Georgia Alliance of Community Hospitals

  • NGMC Barrow
    • Small Hospital of the Year (2024)

Monigle

  • Most Trusted Healthcare Brand (2023)

Atlanta Business Chronicle

  • Healthiest Employers (2022)

Emergency Nurses Association

  • NGMC Barrow
    • Lantern Award (2023)
  • NGMC Braselton
    • Lantern Award (2024)
  • NGMC Gainesville
    • Lantern Award (2023)
  • NGMC Lumpkin
    • Lantern Award (2024)

Lown Institute Hospitals Index

  • NGMC Barrow
    • A” grade for social responsibility (2024)
  • NGMC Braselton
    • “A” grade for social responsibility (2024)
  • NGMC Gainesville
    • “A” grade for social responsibility (2024)
  • NGMC Lumpkin
    • “A” grade for social responsibility (2024)

Georgia Perinatal Quality Collaborative 

  • Alpha Award (2024)
  • NGMC Barrow
    • “A” grade for social responsibility (2024)
  • NGMC Braselton
    • Galaxy Award (2024)
    • Path to Excellence Award (2024)
    • Stellar Impact Award (2024)
  • NGMC Gainesville
    • Galaxy Award (2024)
    • Path to Excellence Award (2024)
    • Stellar Impact Award (2024)
  • NGMC Habersham
    • Galaxy Award (2024)

American Heart Association

  • NGMC Barrow
    • Get With the Guidelines: Gold Plus — Stroke (2024, 2023)
    • Target: Stroke Honor Roll (2024)
    • Target: Stroke Elite Honor Roll (2023)
    • Target: Type 2 Diabetes Honor Roll (2024, 2023)
  • NGMC Braselton
    • Get With the Guidelines: Gold Plus — Heart Failure (2024)
    • Get With the Guidelines: Silver Plus — Heart Failure (2023)
    • Get With the Guidelines: Gold Plus — Stroke (2024, 2023)
    • Target: Stroke Elite Honor Roll (2024, 2023)
    • Target: Heart Failure Honor Roll (2024)
    • Target: Type 2 Diabetes Honor Roll (2024, 2023)
  • NGMC Gainesville
    • Get With the Guidelines: Gold Plus — Stroke (2024, 2023)
    • Get With the Guidelines: Gold Plus — Heart Failure (2024)
    • Get With the Guidelines: Silver Plus — Heart Failure (2023)
    • Get With the Guidelines: Silver Plus — Neonatal/Infant Resuscitation (2024)
    • Target: Stroke Elite Plus Honor Roll (2024, 2023)
    • Target: Stroke Advanced Therapy Honor Roll (2024, 2023)
    • Target: Heart Failure Honor Roll (2024, 2023)
    • Target: Type 2 Diabetes Honor Roll (2024, 2023)
  • NGMC Habersham
    • Get With the Guidelines: Gold Plus — Stroke (2024, 2023)
    • Target: Stroke Elite Plus Honor Roll (2024, 2023)

College of Healthcare Information Management Executives

  • Level 10, Digital Health Most Wired (2024)
Accreditations & Certifications

Northeast Georgia Medical Center is fully accredited by DNV Healthcare, which is the first, new, federally approved accreditation option for hospitals in several decades. It is a complete redesign of accreditation standards that offers NGMC the opportunity to simultaneously satisfy its Medicare compliance requirements for reimbursement and implement the ISO 9001 Quality Management System. ISO 9001 is recognized by businesses around the world as the benchmark for continual quality improvement.

Surgical Review Corporation

Center of Excellence

  • Hernia Surgery
  • Robotic Surgery
  • Colorectal Surgery
  • Minimally Invasive Surgery
  • Minimally Invasive Gynecology

Centers for Medicare & Medicaid Services

  • Comprehensive Joint Replacement Program

Georgia Department of Public Health

  • NGMC Barrow
    • Level III Emergency Cardiac Care Center
  • NGMC Braselton
    • Level II Emergency Cardiac Care Center
    • Level II NICU
  • NGMC Gainesville
    • Level I Emergency Cardiac Care Center
    • Level III NICU
  • NGMC Habersham
    • Level III Emergency Cardiac Care Center
  • NGMC Lumpkin
    • Level III Emergency Cardiac Care Center
    • Remote Treatment Stroke Center

DNV GL Healthcare

  • NGMC Barrow
    • Primary Stroke Center
  • NGMC Braselton
    • Primary Stroke Center
  • NGMC Gainesville
    • Comprehensive Stroke Center
  • NGMC Habersham
    • Primary Stroke Center

American College of Surgeons Committee on Trauma

  • NGMC Gainesville
    • Verified Level I Trauma Center

Blue Cross Blue Shield

Blue Distinction Center

  • Knee & Hip Replacement
  • Bariatric Surgery

Additional Accreditations:

  • Bariatric Weight Loss Center accredited as a Comprehensive Center with Obesity Medicine Qualifications
    MBSAQIP
  • Accredited Center for Bariatric Surgery
    MBSAQIP
  • Accreditation with Commendation
    American College of Surgeons Commission on Cancer
  • Hospice Honors Elite Accreditation
  • NGMC is accredited by the Accreditation Council for Graduate Medical Education as a sponsoring institution for six graduate medical education residency programs and four fellowship programs.
  • NGHS Center for Simulation and Innovation accredited in the area of teaching/education
    Society for Simulation in Healthcare
  • Bronze Milestone Recognition for 20-year accreditation
    • IAC Vascular Testing
Those We Serve

Led by volunteer boards made up of community leaders, the Health System serves more than 1 million people across more than 18 counties across Northeast Georgia. As a not-for-profit health system, all revenue generated above operating expenses is returned to the community through improved services and innovative programs.  Northeast Georgia Medical Center’s Charity Care Policy supports the provision of care for indigent patients, regardless of their ability to pay.

Learn more about the communities we serve by visiting www.greaterhallchamber.com.

News & Press